Frequently Asked Questions

How long does a portrait take?

Whilst it normally takes 4 weeks to paint your painting, the wait list can be 8 weeks at certain times of the year.  Leading up to Christmas Fiona is very busy so you need to book well in advance.  

Can I have more than one subject in a portrait?

Depending on your chosen medium and style, it may be possible to have more than one subject in certain sizes. To capture the personality and character of your pet, Fiona usually only paints one subject per portrait. Please email Fiona here if you wish to discuss the possibility of more than one subject for your portrait. 

When do you need payment?

A 50% non-refundable deposit is required to add you to Fiona's commission schedule. The final payment will be due once you have approved your portrait and are 100% happy. Your portrait will be shipped flat when your final payment has cleared. 

How much is delivery?

Mainland UK Delivery is included in the price.

Can I make copies or reproduce my custom painting?

As the artist, Fiona Dillon retains all copyrights to works of art. If you wish to reproduce Fiona's portrait, you must obtain her written permission. 

Do you only paint pets?

Fiona happily paints pets, horses and wildlife.

Will my portrait appear on your website and social media?

Highly likely! BUT if the portrait is a gift, please let Fiona know and she will not show it on her website or social media until the gift has been delivered. Once the gift has been delivered, it is highly likely that Fiona will add the portrait to her website portfolio. She will also share it on social media so everyone can see what she has been working on.